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Shipping & Returns
All orders are shipped through United States Postal Service (USPS) and can take 2-7 Business Days for delivery. All tracking information will be sent to you via email when available.
We are not responsible for orders shipped to an incorrect address. By Her Grace ships all orders based on the address given at the time the order is placed. Also, we are not responsible for damages that may have occurred during Shipping and handling on behalf of the post office.
Please verify your address before placing your order. If your order contains the wrong address please notify us via email firstname.lastname@example.org within 24 hours to update the address.
Please note that By Her Grace is a all natural hair care line that is hand crafted and due to the nature of the goods, returns are not accepted. However, we encourage you to accept the products that you receive, you just might learn to love them . If you have an issue, please reach out to us via Email: Info@byhergrace.com.